Service Plans

As the worldwide provider of high performance spectroscopy measurement solutions, ASD offers a selection of world class service options to keep your instruments at their peak performance — from our Premium Service Plan to simply an Extended Warranty renewal, we have a plan to fit your budget and needs.

    *  Available for LabSpec®, QualitySpec® Pro, RxSpec® 700z, TerraSpec® models only
  **  Time commitment is based on the date of receipt at the ASD facility located at 2555 55th Street,
        Suite 100, Boulder, Colorado 80301
***   Discount applied if contract is paid in full

• Premium Service Plan— the option for those who require a quick response for repairs and an annual preventative maintenance visit. This plan is designed to keep your process moving with fast, 5 day* guaranteed turnaround on serviceable parts.   An annual preventative maintenance service visit as well as unlimited phone and e-mail support during business hours are also included. 

• Plus Service Plan — the option for those who require a quick response for repairs and an annual preventative maintenance service for their portable instruments. This plan is designed to keep your process moving with fast, 5 day* guaranteed turnaround on serviceable parts. An annual preventative maintenance service performed at ASD, as well as unlimited phone and e-mail support are also included. 

• Basic Service Plan —for the more budget conscious where rapid response to downtime is not required. The turnaround time for repairs is guaranteed within 10 business days*. Also included is unlimited phone and e-mail support by ASD service center. Extended warranty and repair costs are not included.

• Extended Warranty — the minimum level of insurance available for all ASD instruments, it extends the original Manufacturer’s Warranty and includes all repair costs due to manufacturers defects.

• QualitySpec® K-B
• QualitySpec® 7000/8000

• RXSpec® 700z
• LabSpec® 2500/2600
• LabSpec® 5000/5100
• QualitySpec® Pro
• TerraSpec®

• FieldSpec®3 (also includes MAX, Hi-Res and JR models)
• HandHeld
• AgriSpec®